Accessibility At Fringe

Accessibility At Fringe

At Fringe, we value being inclusive and welcoming. We want everyone to experience the magic of Fringe, and we are committed to ensuring that artists and audiences of all abilities can make the most of our program.  We are very excited to present many new access initiatives in 2021 and welcome your feedback!

Please feel free to contact us via email access@adelaidefringe.com.au or via phone Access Booking Line 08 81002089

To download a PDF transcript of Heather's Welcome, click here.

2021 Access Guide

Our 2021 Access Guide is out now! The digital version of the 2021 Access Guide can be found below.

To download a copy, click here.

For audio described Access Guide, click here

Physical copies of our 2021 Access Guide are also available. To view the full list of pickup locations, click here

To view a PDF of the text only Access Guide click here

If you require another format please contact us at access@adelaidefringe.com.au 

Accessibility News

To keep up with accessibility at Adelaide Fringe, sign up to our Fringe eNews here.

Booking Information

There are three ways to book your accessible ticket with Fringe:

Online

Visit adelaidefringe.com.au/fringetix and utilise the Accessibility Filters to search events and venues that meet your individual access needs. This year we are introducing a system for Companion Card holders to be able to book their Companion Card tickets online after an initial verification process.

Box Office

Visit one of our Adelaide Fringe Box Offices for over the counter service. Our Box Offices are equipped with non-verbal communication boards.

Fringe Corner Box Office features a lowered counter for ease of access. Our Box Offices are located at Rundle Mall, BankSA Fringe Corner Box Office Rymill Park and inside Gluttony (Fringe Corner and Gluttony open 18 Feb and 19 Feb respectively).

FringeTIX - Call Centre

Adelaide Fringe has a dedicated Accessibility Booking Line 08 8100 2089. All Fringe TIX staff are trained to provide assistance with access enquiries and bookings, including wheelchair and Companion Card bookings, as well as venue and event information.

You can contact FringeTIX through the National Relay Service on 133 677 then dial 08 8100 2089 or via relayservice.com.au

An Australian Government Initiative National Relay service

National Relay logo

Companion Card

Adelaide Fringe is proud to continue to support the Companion Card program. Companion Card tickets are available to all events in the 2021 Adelaide Fringe season. For the first time through Fringe TIX online, Companion Card holders are able to be issued with a Companion Card ticket in conjunction with a Full Price, Concession or other paid tickets. There is an initial verification process to access this Companion Card tickets.

Companion Card program Terms and Conditions apply.

For more information regarding the Companion Card program please visit sa.companioncard.asn.au

Companion Card logo

Looking for a little extra info or support?

We have Fringe Access Support Volunteers who will be available at peak times at our BankSA Fringe Corner box office to assist you. They can help you find the right show to suit your accessibility needs or help you book your tickets.

If you have an NDIS plan that includes funding in your core budget for Assistance with Social & Community Participation, you are able to use this funding line for the appropriate support you require to attend your chosen event.

If you require further assistance, would like to know more about our Festival Access Support Volunteers or further information about attending Fringe please contact us!

Email access@adelaidefringe.com.au

Accessibility booking line 08 8100 2089

Using Access Filters and Key Symbols

Check the listings in the printed guide or online to find out if your chosen performance and venue meet your accessibility requirements.

When online, you can search for performances and venues by using our Accessibility Filter to select your individual requirements.

Companion Card logo  Companion Card: Companion Card holders are entitled to concession priced tickets and a complimentary ticket for their companion.

Wheelchair Accessible logo Wheelchair Accessible: If this symbol is displayed in the event listing, the venue is wheelchair accessible.

Wheelchair Accessible Toilet symbol  Wheelchair Accessible Toilet: If this symbol is displayed in the venue index, the venue has a wheelchair accessible toilet facility.

Relaxed Performance symbol Relaxed Performance: These events are open to anyone, however, they have been specifically designed to create a safe and welcoming environment for patrons with a learning disability and/or sensory and communication difficulties or anyone who would benefit from a more sensory-reduced environment.

Audio Description symbol  Audio Description: Audio describers deliver a verbal commentary providing information on actions and visual elements, sometimes via a small transmitter. Users of this service can wear a personal listening device to enable full participation, depending on the size of the group.

Auslan Interpreted Events symbol Auslan Interpreted Events: Where this symbol is displayed, events will be Auslan interpreted. Auslan is the sign language of the Australian Deaf community, providing access for those who are deaf or hard of hearing.

Open Captioning symbol Open Captioning: This symbol indicates that captions will be displayed on a screen enabling the audience to read what is being said. It is always in view and cannot be turned off.

Suitable for ESL Audiences symbol Suitable for ESL Audiences: This symbol indicates that audiences can understand and engage with the event without a comprehensive understanding of the English language.

Hearing Loop symbol Hearing Loop: This symbol indicates that the sound source of the event is amplified via an induction loop which is situated where the listening audience is located and produces a magnetic field. This is then picked up by hearing aids.

Tactile Tours symbol  Tactile Tours: These are audio-described tours involving touch and sound exploration of the elements of an event for people who are blind or have a vision impairment.

You can also search for a specific venue via our website to find out the accessibility options they provide. For further information regarding your access needs please feel free to contact the venue directly to discuss your accessibility requirements.

Deaf Can Do logo      Guide Dogs logo

Banner Image: photographed by Razan Fakhouri. Event: Carlotta: Queen of the Cross