Work at Adelaide Fringe

Adelaide Fringe employs a team of year round staff who work in marketing, partnerships, program operations, production, finance and ticketing. As we come closer to festival season, we also advertise a wide range of short-term contract roles and casual positions.

Adelaide Fringe supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.

Benefits of working at Adelaide Fringe:

1 week bonus (post) festival leave for year round staff (in addition to 4 weeks annual leave)
Ongoing training opportunities
Staff development days, opportunities and cultural activities
An Adelaide Fringe Membership
Flexible work environment
Staff Wellbeing Program
Employee Assistance Program
Study leave.

Our Commitment to Diversity and Inclusion

Our Disability Access and Inclusion Plan outlines ways that Fringe is working to make workplaces, services and products more accessible and inclusive to people living with a disability.

Our Reconciliation Action Plan outlines practical plans of action for Fringe to actively contribute to reconciliation, creating space to listen and celebrate Aboriginal and Torres Strait Islander voices and support First Nations artists, staff and volunteers.

Our Sustainability Action Plan outlines a commitment to seven of the United Nations Sustainable Development Goals, to utilise Fringe’s influence to generate positive social and environmental change.

Our Multicultural Inclusion Action Plan (in development) will outline actions to ensure the cultural diversity of South Australia is reflected in Fringe participation, and provide opportunities for refugee and migrant communities.

Banner image: Honey Pot at Government House. Photo: Anastasia Comelli, Adelaide Fringe, 2023

Robert Walters banner ad: 'Fulfill your unique potential' with opportunities from a trusted talent solutions partner, featuring a vibrant image and call-to-action button.

Positions Available

› Box Office & Customer Service Supervisor

Applications close: 2024-12-08

We’re seeking experienced leaders to join our FringeTIX team as Box Office & Customer Service Supervisors, overseeing operations at our Box Offices, Call Centre, Info Booth, and off-site locations. You’ll lead a large casual team, ensuring they are informed on FringeTIX Terms & Conditions, the Fringe Guide, and up-to-date venue and show details.

As the face of Fringe, you’ll provide exceptional customer service, assisting with inquiries and ticket sales while inspiring your team to uphold high standards. Your passion for the Fringe program will drive a positive, proactive approach to customer interactions.

› FringeTIX Box Office Casual

Applications close: 2024-12-19

FringeTIX Box Office Casuals work within a large team within the FringeTIX Box Offices, Call Centre, Info Booth and off-site locations (as required). Successful applicants will need to be able to provide a high level of customer service to facilitate patron enquiries and ticket sales.

All staff will be required to have a thorough knowledge of the FringeTIX Terms & Conditions, Fringe Guide as well as be familiar with the latest venue information, show changes and Fringe program updates. FringeTIX Box Office staff are the customer facing representatives of Fringe and the first port of call for our large audience and as such, staff should to be friendly, helpful, confident, passionate about the entire Fringe program and eager & ready to assist patrons with their enquiries and ticket sales.

› FringeTIX Customer Service Casual

Applications close: 2024-12-19

The FringeTIX Call Centre casuals work within a large team and will be based in the FringeTIX Call Centre. Successful applicants will be able to demonstrate strong customer service skills and prior experience in a similar customer facing role. Successful applicants will need to be able to provide a high level of customer service to facilitate patron enquiries, ticket sales and exchanges and accessibility bookings both over the phone and via email.

All staff will be required to have a thorough knowledge of the FringeTIX Terms & Conditions, Fringe Guide as well as be familiar with the latest venue information, show changes and Fringe program updates. FringeTIX staff are the first port of call for Adelaide Fringe customers and as such, staff will need to be confident, friendly, patient, eager and ready to assist patrons with their enquiries and sales.