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Adelaide Fringe employs a team of year round staff who work in marketing, partnerships, program operations, production, finance and ticketing. As we come closer to festival season, we also advertise a wide range of short-term contract roles and casual positions.

Adelaide  Fringe  supports  flexible  and  accessible  working  arrangements  for  all.  This  includes  people  with  a disability,  Aboriginal  and  Torres  Strait  Islanders,  culturally, religiously  and  linguistically  diverse  people,  young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.


Benefits of working at Adelaide Fringe:
  • 1 week bonus (post) festival leave for year round staff (in addition to 4 weeks annual leave)
  • Employee Assistance Program
  • 9 day working fortnight for year round staff
  • 2 days of Volunteer Leave for all full year and seasonal salaried staff
  • Ongoing training opportunities
  • Staff development days and opportunities
  • An Adelaide Fringe Membership
  • Flexible work environment
  • An optional social calendar and events
  • Study leave.
Meet the Fringe Team

Our Commitment to Diversity and Inclusion

Our Disability Access and Inclusion Plan outlines ways that Fringe is working to make workplaces, services and products more accessible and inclusive to people living with a disability. 

Our Reconciliation Action Plan outlines practical plans of action for Fringe to actively contribute to reconciliation, creating space to listen and celebrate Aboriginal and Torres Strait Islander voices and support First Nations artists, staff and volunteers. 

Our Sustainability Action Plan outlines a commitment to seven of the United Nations Sustainable Development Goals, to utilise Fringe’s influence to generate positive social and environmental change. 

Our Multicultural Inclusion Action Plan (in development) will outline actions to ensure the cultural diversity of South Australia is reflected in Fringe participation, and provide opportunities for refugee and migrant communities. 
Banner image: Honey Pot at Government House. Photo: Anastasia Comelli, Adelaide Fringe, 2023
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Positions Available

› Customer Experience Assistant (Box Office)

Applications close: 2025-11-21

Customer Experience Assistants are the public face of Adelaide Fringe, based at our flagship box office location in the east end, and also providing box office and front of house support at venues and activations across the city. You’ll help audiences purchase tickets, get answers, and navigate the festival with confidence. Whether it’s a packed night at Fringe Corner or you’re scanning tickets at a quiet session in a small venue, you’ll help keep things running smoothly with a calm, friendly approach.

In this role, you’ll use Red61, Adelaide Fringe’s ticketing system, to handle sales, exchanges and refunds. You’ll also manage merchandise and materials, maintain your box office space, and help resolve issues on the spot with the support of your Supervisors and Coordinators. This is a great opportunity for someone who enjoys being in the action, solving problems quickly, and making the festival a great experience for anyone who wants to be part of it.

› Customer Experience Assistant (Fringe HQ)

Applications close: 2025-11-21

Customer Experience Assistants are the first point of contact for Adelaide Fringe audiences. Whether you are on the phones, replying to enquiries, or providing ad-hoc support at physical locations, you help make the Fringe experience seamless, friendly and stress-free.

You’ll work in our call centre based at Fringe HQ, using Red61 to manage sales, process exchanges, and support access bookings. You’ll be part of a fast paced, supportive team that takes pride in clear communication, inclusive service and solving problems on the spot.

You don’t need to know everything on day one. All we ask is you bring energy, initiative, and a genuine care for our customers. This is a great role for someone who thrives in live environments, enjoys connecting with people and is up for the organised chaos that comes with festival life.

› Customer Experience Supervisor

Applications close: 2025-11-03

Customer Experience Supervisors help deliver the daily operations of Adelaide Fringe’s customer service sites, including box offices, call centre, information hubs, and signature project. Working under the direction of the Coordinator and Senior Coordinator teams, you’ll provide shift-based leadership to casual staff and volunteers, ensuring strong service, clear communication, and smooth day to day delivery.

This role is perfect for someone who thrives in a fast-paced environment, knows how to lead by example, and can think on their feet when the unexpected happens. You’ll make sure staff have the information and support the need to deliver great service. You will work closely with Coordinators and Senior Leadership to ensure each location runs smoothly and stays festival ready.