Frequently Asked Questions
When can I buy tickets to the 2024 Adelaide Fringe?
If you’re looking for a gift or to get ahead of the crowd, you can grab an Adelaide Fringe Voucher here or by calling us on 1300 621 255.
What are the different types of ticket?
Where is the Rundle Mall Box Office?
You can still get your hands on our fabulous merchandise by calling our team or by purchasing on our website here.
How do I get my tickets?
Once tickets are on sale, you can purchase your tickets directly through our website or by calling 1300 621 255. Alternatively, you can visit our FringeTIX Box Offices during the festival season.
Your order confirmation / tax invoice will be sent straight to your inbox and will contain a QR code – this is your e-ticket. All Fringe venues will accept your digital confirmation for proof of entry. If you have booked multiple seats or performances in one order, you will be admitted using the same e-ticket. Lumo Energy SA is the official Ticketing Partner for Adelaide Fringe.
What is the difference between Dress Circle and Stalls?
Can I get an exchange or refund?
Are seats General Admission or Reserved?
Audience Suitability Ratings
G - Suitable for all ages
PG - Parental guidance recommended
M - Recommended for audiences 15 years and over
MA15+ - Restricted to 15 years and over
18+ - Restricted to 18 years and over
All events are self-rated. Adelaide Fringe is not liable for any incorrect rating.
Do I need to buy a ticket for my child?
I have a question about Accessibility
Please contact FringeTIX® on 1300 621 255 and we can assist you. If your payment has not gone through, we’re happy to help you book your tickets over the phone. Please note, we do not offer refunds for duplicate bookings, so it's always best to check.
It’s probably just a glitch and we’ll have everything back up and running very soon. In the meantime, please call FringeTIX® on 1300 621 255 and we can assist with your booking and/or enquiry.
Please call FringeTIX® on 1300 621 255 and we can have a look at why you might be having trouble logging in. We can also help you with any enquiries relating to your bookings. If you’ve already booked tickets to this Fringe and forgotten your password, you’ll need to have it reset and emailed to you, you can do this online.
Please call FringeTIX® on 1300 621 255 and we will assist with your booking and/or enquiry. To assist us in identifying and resolving problems please email email@example.com with the details of the problem you experienced – including what make and model your mobile device is, what software version you are running, what you were doing at the time of the problem, and any screenshots you were able to capture.
Split payments can only be made on our desktop website, or over the phone on 1300 621 255.
Your cart will expire 15 minutes after you last updated your cart. We suggest you use the Fringe Favourites tool to save a short list of your tickets while you are finding the shows you want, and then add them to your cart at the end. Alternatively, if you know the shows, dates, times and number of people attending, call FringeTIX® on 1300 621 255 or visit one of our outlets, and we’ll be able to assist you with the purchase.
Please call FringeTIX® on 1300 621 255 as soon as you can and we will check if your payment has been processed and your tickets booked. Please don’t attempt to purchase again, as it may result in a double charge to your credit card, which we will not offer a refund for.
Allocation exhausted means the show has sold out, or that the ticket type you have selected is no longer available. Must have been a popular choice! Don’t worry there are plenty of others for you to see.
Tell me about e-ticketing!
An e-ticket (electronic ticket) is the digital equivalent of a paper ticket, and a more efficient method of ticket entry. A QR code will be displayed in your order confirmation which will be emailed to you after you purchase your tickets. Some venues will be scanning your QR code and other venues will continue to mark you off a door list or issue you with a raffle-style ticket once you get to the venue. Basically, your order confirmation / tax invoice email will suffice as your ticket and you won't need to queue for collection! Lumo Energy SA is the official Ticketing Partner for Adelaide Fringe.
Yes! In 2019, Adelaide Fringe introduced e-ticketing for the first time and each year we have continued to reduce the amount of physical tickets as we progress further into a digital world. In alignment with our sustainability practices, Adelaide Fringe will be a paperless festival with E-tickets being our standard option. Lumo Energy SA is the official Ticketing Partner for Adelaide Fringe.
What if I can’t access the emailed e-ticket?
You can access your QR code by logging into your MyFringe account and finding your QR code in the My Orders section of your account. You can also call us on 08 8100 2000 or email us at firstname.lastname@example.org and we can resend your email.
If so, how would I give/ transfer my ticket to my friend? You can forward your e-ticket on but keep in mind if you have purchased multiple tickets in one transaction, the QR code will allow anyone with the QR code entry to all shows in the transaction.
It is handy to carry your ID on you at all times. Venues will ask to sight your applicable form of ID if you have purchased a concession ticket and some venues will need to sight ID for their Liquor Licence requirements.
The transaction is instant. You can book up until the show starts at selected venues. This means that you can be standing inside Gluttony, RCC or The Garden of Unearthly Delights and buy a ticket without having to visit a Box Office!
You can use any device that has access to your email/screenshot of your order confirmation so that we can sight the booking information or QR code.
Always check your junk folder if you don't think you have received an email from us. If the email doesn't arrive or you accidentally delete your email, never fear! You can access your QR code by logging into your MyFringe account and finding your QR code in the My Orders section of your account. You can also call us on 08 8100 2000 and we can resend your email.
I am a close contact or have Covid-19, what do I do?
Which venues require Covid vaccination?
When is the next Adelaide Fringe?
Where is Adelaide Fringe?
How can I stay in the loop?
Subscribe to the Fringe e-news for the full wrap up of what’s happening all year round.
Like us for event news and competitions
Follow us for the latest news and insights
Subscribe to the Fringe YouTube channel to see snippets of Fringe events
Find interesting ways to explore the program, behind the scenes pics and things that inspire us
Use the #ADLfringe hashtag to tag your tweets, Instagram posts and Facebook posts and follow the hashtag to see what others are saying.
Where can I get a Fringe Guide?
Guides will also be distributed to all registered Fringe venues from January, as well as to cafes, pubs and community centres.
Can you send me a printed copy of the Fringe Guide?
Can I get into a venue without a ticket?
The best way to plan your night is to use our Daily Diary, you can filter by the date you want to go out, filter by the venue of your choice and browse all events by time. The Daily Diary will be available when the 2024 Program launches.
Can I get into Gluttony if I don't buy a ticket to a show?
Will I have to queue at The Garden of Unearthly Delights if I don't have a ticket?
Can you sponsor my event or donate to my fundraiser?
Unfortunately we are not able to sponsor your event, organisation or fundraiser. Adelaide Fringe is a not-for-profit that operates as an umbrella organisation for artists.
As an open-access festival, independent artists pay a fee to be registered in Adelaide Fringe, and use their own funds to stage their productions and/or run their venues. Although Adelaide Fringe retains a small servicing and transaction fee, the majority of the ticket sales income goes directly back to the artists.
Help! I’ve lost something at an Adelaide Fringe venue!
Adelaide Fringe is an open access festival. Every year, hundreds of venues all over the state register to be a part of Fringe; all of these venues are independently run. If you've lost something at a Fringe venue, you will need to contact that venue directly. Venue contact information can be found on our website by using the venue search option.
How do I apply to have a stall at next year’s Fringe?
Adelaide Fringe is an open access arts festival; we don’t run our own venues and, therefore, don’t coordinate any stalls for catering or goods for sale.
Venues make their own arrangements for stalls and catering. If you're interested in having a stall at a Fringe venue, you will need to contact that venue directly.
How is COVID impacting Fringe?
Where can I buy the Adelaide Fringe Draught?
- Bridgeway Hotel
- Bartley Tavern
- Belair Fine Wines
- Belgian Beer Cafe Oostende
- Cesar's Pizzeria
- Chalk Hill Wines
- Crafers Hotel
- Duck Inn
- Fish Out of Water
- Largs Pier Hotel
- Maid Of Auckland Hotel
- Old Spot Hotel
- Parade Cellars
- Semaphore Road Cellars
- Strathmore Hotel
- Tea Tree Gully Hotel
- The Banksia Tree
- The Jade Monkey
- Treasury 1860
- Wonderland Spiegeltent
- Woodcroft Hotel
- Austral Hotel
- Pirate Life - Port Adelaide Venue
- Skycity Adelaide Casino
What is Fringe Membership?
Membership is valid for one year from the date of purchase. All you have to do is select the membership option which best suits you:
Fringe Membership ($32) has all the basics offering express ticketing collection and 5x 2for1 tix to participating FM Fringe shows.
How much does it cost?
Fringe Membership ($32) has all the basics, offering express ticketing collection and 5x 2for1 tix to participating FM Fringe shows.
How do I sign up as a member?
I've signed up as a member. What now?
When does my membership expire?
Does my Fringe Membership give me discounts/express entry to The Garden of Unearthly Delights or Gluttony?
Like the hundreds of other wonderful venues around the state that host our Fringe goers (you!), we do not own or run them, and therefore cannot offer any discounts on their products.
What you might know is that having a ticket to a show at The Garden or Gluttony WILL get you express entry into those respective venues. So go ahead and support the artists that make this festival come alive and get your tix for entry!
What is the Fringe Member discount on Fringe tickets?
If you want to purchase FringeTIX that offer 2for1 tix to members, make sure you're logged in to your MyFringe and the discount will automatically apply to up to two (2) Full Price tickets.
Click here to sign into your MyFringe account and get the most of your membership.
Do I get access to the Fringe Club by being a Fringe Member/Fringe Fanatic?
Through our Membership program we are working with participating venues to provide Members offers and deals to encourage a vibrant nightlife during Fringe and we encourage our Members to support our local hospitality industry.
We hope you can understand this decision and can help support South Australian venues far and wide.
How do I prove I'm a member?
Can I gift a membership to my family and friends?
I've been gifted a membership! How do I redeem it?
Do Fringe Member benefits apply to my partner and family as well?
How do I update my contact details?
My Fringe Membership question isn't here! Who can I contact?
What is 'Natural Wonders'?
Where will Natural Wonders take place?
What is the event capacity?
When is Natural Wonders on?
- midnight Friday and Saturday
- 10.30pm Tuesday and Wednesday
- 11pm on Thursday and Sunday