Digital Project Manager

Applications close: 2025-01-19 (Midnight Adelaide time)

The Digital Project Manager will work closely with the Lead Developer, external vendors, and internal stakeholders to ensure systems like the Artist and Venue Registration platform (AVR), the Adelaide Fringe website and the App are robust, scalable, and aligned with organisational objectives. This includes implementing quality assurance processes to test and validate these systems, includes training and the creation of documentation, ensuring their functionality, performance, and security.

Salary range: $80,000 - $85,000 per annum (pro rata), plus 11.5% superannuation

Key responsibilities:
  • Oversee the delivery of the Adelaide Fringe digital projects including; the website, App, Artist and Venue Registration (AVR) system, CRM, among others, ensuring alignment with organisational objectives, OKRs, and stakeholder needs.
  • Oversee all stages of digital project lifecycles, from scoping and strategy to implementation and revision, delivering exceptional user experiences for Adelaide Fringe stakeholders.
  • Collaborate with the Lead Developer and external partners, addressing technical challenges, planning future developments, and maintaining a focus on innovation.
  • Undertake rigorous testing of all platforms to ensure seamless integrations with the ticketing platform, AVR, website and other associated systems.
  • Lead and inspire the digital team, fostering a culture of innovation and continuous improvement.
  • Maintain oversight of all Adelaide Fringe systems, including Red61, Looker Studio, API Connector to Sheets, Postmark, Survey Forms, Hotjar, Microsoft365, Stripe, Eway and Slack, ensuring their effective integration and alignment with organisational objectives.
Key requirements:
  • Up to 3 years’ experience in a similar digital project management role delivering projects on time and within budget, including managing external vendors and project deliverables.
  • Knowledge of website analytics tools (e.g., Google Analytics, Hotjar) to enhance user experience and engagement.
  • Competence in project management tools such as Basecamp, Trello, Jira, or similar platforms.
  • Outstanding communication skills with the ability to liaise effectively across technical and non-technical audiences.
  • Familiarity with Salesforce or similar CRM platforms.
  • Strong problem-solving and decision-making skills, especially in high-pressure situations.
  • Adaptability and resilience in managing changing priorities and competing deadlines.
Overall, you will need to be a self-motivated individual with the ability to build collaborative relationships with key internal and external stakeholders and decision makers. Your professional behaviour and committed work ethic will demonstrate your ability to consistently achieve high standards of productivity with utmost integrity. This role is vital to the continued success in contributing to an organisation who are dedicated to quality and integrity and an inclusive and diverse working environment.

We understand that some candidates might hesitate to apply if they don’t meet every listed requirement. If this opportunity excites you and aligns with your skills and aspirations, we encourage you to apply—you might be just the right fit for the role.

To apply please click apply or call Giuseppe Nasca on 08 8216 3508 for a confidential discussion.

How to apply

Please ensure you upload a resume and a cover letter outlining your experience and in response to the selection criteria.

APPLY FOR THIS ROLE

View the full position description via the link below.

We strongly encourage applications from First Nations Peoples and welcome applications from those from marginalised groups.

Due to the high volume of applications received we will only contact successful candidates.