Accessibility Information

At Adelaide Fringe, we highly value being inclusive and welcoming.  We aim to ensure everyone can make the most of our program, audiences and artists alike! 

Booking Tickets

Our FringeTIX staff are trained to provide assistance with access enquiries and ticket bookings.

You can book tickets online and e-tickets will be sent to your email address after the purchase is finalised. If you are unable to display your ticket on your mobile device, then you will need to collect a ticket in advance of the event from the venue box office or a FringeTIX outlet.

Our accessible box office is the BankSA Fringe Corner Box Office (corner of Rundle Rd and East Tce, Rymill Park). 

Please let us know if you are coming to a venue box office or FringeTix outlet and would like to request assistance.

For all information about Companion Card bookings, accommodation for wheelchair users or other access needs please phone our Accessibility Booking Line 08 8100 2089 

National Relay Service

You can also contact FringeTIX through the National Relay Service on 133 677 then 08 8100 2089 or via relayservice.com.au

Companion Card

Companion Card holders are entitled to concession priced tickets and a complimentary ticket for their companion. Adelaide Fringe is delighted that Companion Card tickets are available for all events in the 2019 Adelaide Fringe.

 

Venue Wheelchair Access

When booking tickets online, use the 'Accessibility' filter to browse for shows which have wheelchair access, accessible parking and/or a wheelchair accessible toilet. In 2019, the symbols below will also appear next to the venue name on any applicable event page.

The symbols below will also be used in the 2019 printed Adelaide Fringe Guide.

  Wheelchair Access Icon  If this symbol is displayed in the event listing the venue is wheelchair accessible.

If this symbol is displayed in the venue index, the venue has a wheelchair accessible toilet facility. 

It is recommended that you arrive early to your event and make yourself known to Front of House staff so that they can direct you to your seating. 

Finding accessible events

You can search for accessible shows via the 'Accessibility' filter when booking your tickets online. The accessibility symbols below also feature in the printed Fringe Guide.

Please note that accessible performances may only relate to specific dates. These applicable dates will be listed under 'Performance Accessibility' on the online event page.

 

Audio Description Icon Audio Description 

Audio description is commentary for people who are blind or have a vision impairment.

Audio describers deliver a verbal commentary providing information on actions and visual elements, sometimes via a small transmitter. Users of this service can wear a personal listening device to enable full participation, depending on the size of the group. 

Audio description for 2019 will be provided for Tindo Utpurndee - Sunset Ceremony and Yabarra - Gathering of Light.

 

Auslan Interpretation Icon Auslan Interpreted Events

Where this symbol is displayed, events will be Auslan interpreted. Auslan is the sign language of the Australian Deaf community, providing access for those who are deaf or have a hearing impairment. 

Auslan interpreted events will be announced when the 2019 Adelaide Fringe program launches on November 29. Also look out for the Accessibility Guide in January.  

Auslan interpretation will be provided for Tindo Utpurndee - Sunset Ceremony on opening night. 

 

Relaxed Performance Icon Relaxed Events

These events are open to anyone, however, they have been specifically designed to create a safe and welcoming environment for patrons with a learning disability and/or sensory and communication difficulties or anyone who would benefit from a more sensory-reduced environment. 

 

Language No Barrier Icon Language No Barrier

This symbol indicates that the audiences can understand and engage with the event without a comprehensive understanding of the English language. 

 

Open Captioning Icon Open Captioning

This symbol indicates that captions will be displayed on a screen enabling the audience to read what is being said. It is always in view and cannot be turned off. 

 

Hearing Loop Icon Hearing Loop

This symbol indicates that the sound source of the event is amplified via an induction loop which is situated where the listening audience is located and produces a magnetic field. This is then picked up by hearing aids. 

 

Tactile Tours Icon Tactile Tours

These are audio described tours involving touch and sound exploration of the elements of an event for people who are blind or have a vision impairment. 

We value your feedback in helping us improve our access program and services. Please email access@adelaidefringe.com.au if you have any suggestions, feedback or queries regarding accessibility at Adelaide Fringe. 

    

     Royal Society for the Blind logo