Accessibility at Fringe

At Adelaide Fringe, we value being inclusive and welcoming. We want everyone to experience the magic of Fringe, and we are committed to ensuring that artists and audiences of all abilities can make the most of our program.  We are always keen to explore new access initiatives and welcome your feedback!

Please feel free to contact us via email access@adelaidefringe.com.au or via the Access Booking Line on 08 8100 2089.

The Adelaide Fringe Accessibility Guide (available from early February) lists all Fringe events that offer access provisions. This guide will also be available online as a plain text document and with an audio description.

Click here to be notified when the Accessibility Guide is available.

How to Book

There are three ways to book your accessible ticket with Fringe:

Online

You can book tickets online at adelaidefringe.com.au/fringetix and advise of any accessibility requirements at checkout, which will be passed on to the venue. An optional access requirement info page can be downloaded for you to fill up and bring to the venues.  

Please note, the website will limit a Companion Card ticket to one per session, and must be purchased alongside a paid ticket. If you require more than one Companion Card ticket to a session, please call the Accessibility booking line on (08) 8100 2089.

FringeTIX - Call Centre

You can book tickets over the phone by calling the priority accessibility booking line (08)8100 2089. All FringeTIX staff are trained to provide assistance with access enquiries and bookings, including wheelchair and Companion Card bookings, as well as venue and event information.

You can contact FringeTIX through the National Relay Service on 133 677 then dial 08 8100 2089 or via relayservice.com.au.

Box Office

From 16 February 2024, you will be able to book tickets in-person at Fringe Corner Box Office, which features an accessible lowered counter, hearing loop and visual communication boards. 

Looking for a little extra info or support?

All Adelaide Fringe Volunteers and Box Office staff are trained to support customers with access requirements, and will be available at BankSA Fringe Corner during peak times to assist you. They can help you find the right show to suit your accessibility needs, or help you book your tickets.

If you have an NDIS plan that includes funding in your core budget for Assistance with Social & Community Participation, you are able to use this funding line for the appropriate support you require to attend your chosen event.

If you require further assistance or would like to know more information about attending Fringe please contact us by emailing access@adelaidefringe.com.au

Accessibility Filters and Key Symbols

Look out for these icons on event listings to help you navigate the guide. You can also use the accessibility filters online to find out if your chosen performance and venue meets your accessibility requirements. When online, you can search for performances and venues by using our accessibility filters to select your individual requirements. 

Venues with a step-free mobility-aid accessible icon have an accessible bathroom. If a venue has no icon, the space may not have an accessible bathroom or may not be accessible for another reason. For more, please read the detailed venue accessibility information online.

Auslan Interpreted Events: Where this symbol is displayed, events will be Auslan interpreted. Auslan is the sign language of the Australian Deaf community, providing access for those who are deaf or hard of hearing.


Hearing Loop: This symbol indicates that the sound source of the event is amplified via an induction loop which is situated where the listening audience is located and produces a magnetic field. This is then picked up by hearing aids.


Relaxed Performance: These events are open to anyone, however, they have been specifically designed to create a safe and welcoming environment for patrons with a learning disability and/or sensory and communication difficulties or anyone who would benefit from a more sensory-reduced environment.

Audio Description: Audio describers deliver a verbal commentary providing information on actions and visual elements, sometimes via a small transmitter. Users of this service can wear a personal listening device to enable full participation, depending on the size of the group.
Open Captioning: This symbol indicates that captions will be displayed on a screen enabling the audience to read what is being said. It is always in view and cannot be turned off.


Closed Captioning: This symbol indicates that captions can be displayed on a screen enabling the audience to read what is being said.

Tactile Tours: These are audio-described tours involving touch and sound exploration of the elements of an event for people who are blind or have a vision impairment.


Audio Description: Audio describers deliver a verbal commentary providing information on actions and visual elements, sometimes via a small transmitter. Users of this service can wear a personal listening device to enable full participation, depending on the size of the group.


Suitable for ESL Audiences: This symbol indicates that audiences can understand and engage with the event without a comprehensive understanding of the English language.

Step-free mobility aid accessible: Step-free mobility aid access through the main entrance with an accessible bathroom.

Alternate entrance - step-free mobility aid accessible: Step-free mobility aid access through an alternative entrance with an accessible bathroom.
Outdoor step-free mobility aid accessible: Outdoor venue with step-free mobility aid access and an accessible bathroom – may have poor quality path or an incline.

Not mobility-aid accessible due to steps

Further Accessibility Information

Guide Dogs & Assistance Animals
Guide dogs and assistance animals are welcome at all venues that are open to the public.

SACARE Carers Lounge
Located at Grenfell Street outside Tandanya, the SACARE Carers Lounge is a dedicated disability space that caters to child and adult changing, feeding, and sensory needs. The area will feature a sensory ‘zone’ and changing place with height adjustable change table and lifter. Free to all and open 3pm-6pm Wednesday-Friday, 12pm-7pm Saturday and 1pm-4pm Sunday for the duration of the festival.

Hidden Disabilities Sunflower
The Hidden Disabilities Sunflower is a globally-recognised symbol for non-visible disabilities. All Adelaide Fringe staff and volunteers have completed training to understand how to support people who wear the Sunflower. 

Venue Access

As part of our ongoing commitment to improving accessibility across the festival, Adelaide Fringe has partnered with JFA Purple Orange to create Access Information Videos for Gluttony and The Garden of Unearthly Delights. 

Disability Access and Inclusion Plan

Adelaide Fringe's Disability Access and Inclusion Plan (DAIP) is an active plan to improve access and participation for people with disability. You can download the Plain Text document of the Disability Access and Inclusion Plan here. 
Thank you to our Access Partners