At Adelaide Fringe, we want everyone to experience the magic of Fringe, and we are committed to ensuring that artists and audiences of all abilities can make the most of our program. On this page, you can find information about how to book tickets, what the accessibility icons mean, venue access videos, and more.
Please feel free to contact us via email access@adelaidefringe.com.auor via the Access Booking Line on 08 8100 2089.
How to Book
There are three ways to book a ticket with your accessiblity requirements at Fringe:
Online
You can book tickets online at adelaidefringe.com.au/fringetix and advise of any accessibility requirements at checkout, which will be passed on to the venue. An optional access requirement info page can be downloaded for you to fill up and bring to the venues.
Please note, the website will limit a Companion Card ticket to one per session, and must be purchased alongside a paid ticket. If you require more than one Companion Card ticket to a session, please call the Accessibility booking line on (08) 8100 2089.
FringeTIX - Call Centre
You can book tickets over the phone by calling the priority Accessibility booking line (08) 8100 2089. All FringeTIX staff are trained to provide assistance with access enquiries and requirements, including wheelchair and Companion Card bookings, as well as venue and show information.
You can contact FringeTIX through the National Relay Service on 133 677 then dial (08) 8100 2089 or via relayservice.com.au.
Box Office
From 14 February 2025, you will be able to book tickets in-person at Fringe Corner Box Office, which features an accessible lowered counter, hearing loop and visual communication boards. The Fringe Corner Box Office hours are:
Sneak Peek Week Friday 14 February 5:00pm - 9:00pm Saturday 15 February 1:00pm - 9:00pm Sunday 16 February 1:00pm - 9:00pm Thursday 20 February 4:00pm - 10:00pm
Opening Weekend Friday 21 February 3:00pm - 12:00am Saturday 22 February 10:00am - 12:00am Sunday 23 February 10:00am - 11:00pm
All Adelaide Fringe Volunteers and Box Office staff are trained to support customers with access requirements, and will be available at Fringe Corner Box Office during peak times to assist you. They can help you find the right show to suit your accessibility needs, or help you book your tickets.
If you have an NDIS plan that includes funding in your core budget for Assistance with Social & Community Participation, you are able to use this funding line for the appropriate support you require to attend your chosen show.
If you require further assistance or would like to know more information about attending Fringe please contact us by emailing access@adelaidefringe.com.au
Watch the video below to find out how to book in Auslan, thanks to Deaf Gain Collective.
Accessibility Filters and Key Symbols
Look out for these icons on event listings to help you navigate the guide. You can also use the accessibility filters online to find out if your chosen performance and venue meets your accessibility requirements. When online, you can search for performances and venues by using our accessibility filters to select your individual requirements.
Venues with a step-free mobility-aid accessible icon have an accessible bathroom. If a venue has no icon, the space may not have an accessible bathroom or may not be accessible for another reason. For more, please read the detailed venue accessibility information online.
Step-Free Mobility Aid Accessible: Step-free access through main entrance. Venues with a step-free mobility-aid accessible icon have an accessible bathroom.
Alternate Entrance - Step-Free Mobility Aid Accessible: Step-free access through an alternative entrance.
Stair Access Only: This venue only has entry via stairs.
Outdoor Access: Pathway is outdoors, not level, firm and obstacle free.
Audio Description: Audio describers deliver a verbal commentary providing information on actions and visual elements, sometimes via a small transmitter. Users of this service can wear a personal listening device to enable full participation, depending on the size of the group.
Open Captioning: This symbol indicates that captions will be displayed on a screen enabling the audience to read what is being said. It is always in view and cannot be turned off.
Closed Captioning: This symbol indicates that captions can be displayed on a screen enabling the audience to read what is being said.
Auslan Interpreted Shows: Where this symbol is displayed, shows will be Auslan interpreted. Auslan is the sign language of the Australian Deaf community, providing access for those who are deaf or hard of hearing.
Hearing Loop: This symbol indicates that the sound source of the show is amplified via an induction loop which is situated where the listening audience is located and produces a magnetic field. This is then picked up by hearing aids.
Language No Barrier: This symbol indicates that audiences can understand and engage with the show without a comprehensive understanding of the English language.
Relaxed Performance: These shows are open to anyone, however, they have been specifically designed to create a safe and welcoming environment for patrons with a learning disability and/or sensory and communication difficulties or anyone who would benefit from a more sensory-reduced environment.
Guided Tactile Tours Available: These are audio-described tours involving touch and sound exploration of the elements of a show for people who are blind or have a vision impairment.
Further Accessibility Information
SACARE Carers Lounge
Located on Rundle Road outside Gluttony, the SACARE Carers Lounge is a dedicated disability and sensory space that caters to child and adult changing, feeding, and sensory needs. The area will feature a low sensory zone and changing place with height adjustable change table and lifter. Free to all and open daily during the festival. The Carers Lounge will be close on days where temperatures exceed 40°C.
Opening Times Wednesday to Friday 5:00pm-8:00pm Saturday 1:00pm-8:00pm Sunday 3:00pm-6:00pm.
Hidden Disabilities Sunflower
The Hidden Disabilities Sunflower is a globally-recognised symbol for non-visible disabilities. All Adelaide Fringe staff and volunteers have completed training to understand how to support people who wear the Sunflower.
Guide Dogs and Assistance Animals
Guide dogs and assistance animals are welcome at all venues that are open to the public.
