Things to Know

Our Box Offices are now closed until the 2020 Adelaide Fringe Season. If you would like to speak to a member of the Adelaide Fringe team, please call 8100 2000.

Booking Fees 

A FringeTIX customer booking fee is included in the advertised ticket price.

All online transactions incur a $1.80 Web Transaction Fee. Payments made over the phone or at a FringeTIX Office will incur no additional fees.

Please note, promotional codes offering a percentage off discount, do not apply to the Customer Booking Fee.

Exchanges and Refunds 

All Fringe tickets are non-refundable and non-exchangeable if you make a mistake or simply change your mind. 

You are required to acknowledge and accept these Terms and Conditions as part of the transaction process. However, if an event is cancelled or event particulars change which results in your being unable to attend, you are entitled to a refund or exchange. 

Adelaide Fringe adheres to the Live Performance Australia Ticketing Code of Practice, which you can read here.

Accessibility Information

FringeTIX staff are trained to provide assistance with access enquiries and bookings.

For all wheelchair, accessibility and Companion Card bookings, or for assistance with accessibility information at venues, please phone our

Accessibility Booking Line 08 8100 2000.

National Relay Service
Contact FringeTIX through the National Relay Service on 133 677 then 08 8100 2000 or via

Companion Card
Companion Card holders are entitled to concession priced tickets and a complimentary ticket for their companion. Adelaide Fringe is delighted that Companion Card tickets are available for all events in the 2019 Adelaide Fringe.

Venue Wheelchair Access
Wheelchair Accessible Logo If this symbol is displayed in the event listing the venue is wheelchair accessible.

Wheelchair accessible toilet logo If this symbol is displayed in the venue index, the venue has a wheelchair accessible toilet facility. 

Audience Suitability

All events at the Adelaide Fringe are self-rated by artists. Adelaide Fringe is not liable for any incorrect rating.  Please use your discretion when determining suitability for your child, as there will be no exchanges or refunds on tickets purchased.

G - Suitable for all ages
PG - Parental guidance recommended for under 15 years
M - Recommended for audiences 15 years and over
18+ - Restricted to 18 years and over

Contacting You

Please make sure the personal details that you enter are correct and up to date. If the particulars of an event that you have purchased tickets for change, we need to be able to get in contact with you. We will not be held responsible for failing to contact you with updated event information.

More Questions?

Check out our full FAQs for more info.